Latest Covid-19 advice & support for BID members


Newport Now BID is working hard to provide as much practical help, support and advice to its members as possible.

This page will be updated regularly with links to such advice, as well as latest BID activity. 

Eat Out to Help Out

The UK Government has launched the Eat Out to Help Out Scheme to offer discounts to diners and encourage them to eat at restaurants.

Businesses can use the Eat Out to Help Out Scheme:

  • all day, every Monday, Tuesday and Wednesday from August 3-31
  • to offer a 50% discount, up to a maximum of £10 per person, to diners for food or non-alcoholic drinks to eat or drink in
  • to claim the money back from the government

There is no limit to the number of times customers can use the offer during the period of the scheme. Your customers cannot get a discount for someone who is not eating or drinking. Full details of the scheme are available by clicking here.

Covid-19 Business Rate Grants

In March the Welsh Government made available grants of £10,000 and £25,000 for businesses affected by the Covid-19 emergency.

To date more than £26m has been paid out to Newport businesses however time is running out to apply for a grant and it is possible that your business could still benefit if you act now.

Welsh Government have announced that the scheme will close for new applications on 30 June 2020 so you need to act quickly to make sure your business doesn’t miss out.

There are two grants available:

  • £10,000 payable to all business premises in use with a Rateable Value of less than £12,000. Sometimes very small premises have no rates to pay but may still qualify for a business grant.
  • £25,000 grant for business that are open to the public and operate in the Retail, Leisure and hospitality sectors. The business must have a rateable value in the range £12,001 to £51,000.

If you think that your business might qualify details on how to apply can be found on the Newport City Council website

If you’re not sure if your business will qualify, or you want to discuss the grant process please email the team on making sure to put COVID GRANT APPLICATION as the subject.

If you have already applied and your application was unsuccessful or your business does not fall into any of the above criteria there may be other more suitable financial help available. Please check for more information.

Grant for small charities in the retail, leisure & hospitality sector

The Welsh Government has announced a £10,000 business support grant for small charities within the retail, leisure and hospitality sector to help them respond to the financial challenges of COVID-19.

This package will support properties with a rateable value of £12,000 or below, and includes charity run shops, sports premises, community centres.

You cannot apply for this grant if you have already been awarded COVID-19 grant(s) amounting to £10k or more from the:

  • Welsh Government Economic Resilience Fund (ERF), or
  • Sport Wales Emergency Relief Fund

Please email with any queries about eligibility based on COVID-19 related grants you may have already received.

Changes to furlough scheme announced

The Chancellor has announced changes to the Job Retention Scheme (furlough) and to support for the self-employed. Full details are here.

Coronavirus Statutory Sick Pay Rebate Scheme set to launch

Employers will be able to make claims through the scheme from May 26. For full details click here.

Welsh Government publishes its 'roadmap' to easing the lockdown

The Welsh Government today published its traffic light system setting out how Wales could exit the Covid-19 lockdown. You can download the document by clicking here.

Help for self-employed scheme is now live

The UK Government's Self-Employment Income Support Scheme is now live. If you're self-employed or a member of a partnership and have been adversely affected by coronavirus (COVID-19) use this scheme if you're eligible to claim the grant. More information here:

Bounce Back Loan scheme launches

The Bounce Back Loan scheme helps small and medium-sized businesses to borrow between £2,000 and £50,000. The government guarantees 100% of the loan and there won’t be any fees or interest to pay for the first 12 months. Loan terms will be up to 6 years. No repayments will be due during the first 12 months. The government will work with lenders to agree a low rate of interest for the remaining period of the loan. The scheme will be delivered through a network of accredited lenders. Here's how to apply:

New measures to protect UK high street from aggressive rent collection and closure

High street shops and other companies under strain will be protected from aggressive rent collection and asked to pay what they can during the coronavirus pandemic. More details here:

Coronavirus Job Retention Scheme

The UK Government’s furlough scheme opens for applications today - 10 days ahead of schedule.
Employers in Wales can now go online to claim cash grants worth up to 80% of wages, capped at £2,500 a month per worker.
5,000 HMRC staff will operate the scheme – which is expected to help thousands of firms across the UK.

Advice to employers and employees:

  • Read all the available guidance on GOV.UK before applying;
  • Gather all the information and the precise calculations before starting an application. If you have a payroll provider, they will be able to help you;
  • Employees can find out more in the calculation guidance where they can access a claim calculator.
  • To receive payment by 30 April, employers will need to complete an application by 22 April.
  • HMRC expect to be very busy so we would ask that employers only call the helpline if they can’t find what they need on GOV.UK or through the webchat service - this will leave lines open for those who need urgent assistance.

Welsh Government's Economic Resilience Fund application portal now open

Additional grant funding is being made available with applications open from today. The expectation is for the demand for these grants to be high ( and it is on a first come first serve basis).

Details of the scheme can be found here:

Check your eligibility here. If you are eligible you will be take automatically to the application form:

Job Retention Scheme Update

The HMRC portal to process the Coronavirus Job Retention Scheme (CJRS) will go live on April 20 and have the capacity to handle 450,000 claims an hour. Once claims have been submitted, payment for furloughed workers can be expected within four to six working days. Companies will be able to claim furlough payments 14 days in advance of an employer’s payroll run, to ease immediate cash flow pressures.

Updated government guidance for employers and businesses

List of Newport businesses still trading(to be added to this list, email

Business Wales coronavirus webinars

Media Wales launches initiative to support local businesses

Welsh Government announces £500m Economic Resilience Fund

Government announces scheme to support self-employed

Extra protection for commercial tenants

Latest direction on which businesses must close

Coronavirus – Support for small businesses

The Welsh Government is making funds available for non-repayable grant for small businesses with a rateable value of up to £51,000.For more information and how to apply visit –

Updated UK government information for employers

Updated UK government information for employees

Business support from Welsh Government

Update on BID services

Following government instructions, a number of BID services have been temporarily suspended with immediate effect. These include our Ambassadors, who ended their patrols on March 23, and the Savings Advisory Service. BID members can continue to contact our manager Kevin Ward for help, advice and support - please email

Information from Newport City Council

ACAS advice for employers and employees

Business support and other information from UK Government

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